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Home>Privacy Statement (EU)

This privacy statement was last updated on 21 September 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.dfrostsurfandyoga.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 3 months

1.2 Newsletters

For this purpose we use the following data:

  • A first and last name
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 90 days

1.3 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 90 days

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Metanet
Country: Switzerland
Purpose: All data related to the website, such as files and databases, are stored and managed on METANET's servers. Each time our website is accessed, METANET automatically collects data and information from the accessing computer and stores it in an access log ("log file").
Name: Onebyte
Country: Switzerland
Purpose: All data related to the website, such as files and databases, are stored and managed on METANET's servers. Each time our website is accessed, METANET automatically collects data and information from the accessing computer and stores it in an access log ("log file").
Name: ManageWP
Country: USA
Purpose: ManageWP is a website management and security tool (dashboard) from Go.Daddy.com LLC, 14455 N. Hayden Rd, Ste. Hayden Rd, Ste. 219, Scottsdale, AZ 85260, USA. ManageWP serves the secure and effective operation of our website and thus our legitimate interest. ManageWP is used, among other things, to monitor the security and performance of our website. In addition, automatic backup copies are made.
Name: Wordfence
Country: USA
Purpose: To ensure the security of this website and protect against hacker attacks etc.
Name: Zendesk
Country: USA
Purpose: For customer communication we use the instant messaging service Zendesk, which allows us to communicate directly with visitors and customers.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

Pure Travel GmbH
Bauhallengasse 11
8004 Zürich
Switzerland
Website: https://www.dfrostsurfandyoga.com
Email: contact@dfrostsurfmorocco.com
Phone number: +41 762710219

Annex

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.

Easy Digital Downloads

We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders. Handling this data also allows us to: - Send you important account/order/service information. - Respond to your queries, refund requests, or complaints. - Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests. - Set up and administer your account, provide technical and/or customer support, and to verify your identity. Additionally we may also collect the following information: - Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location. - Product pages visited and content viewed while your session is active. - Your comments and product reviews if you choose to leave them on our website. - Account email/password to allow you to access your account, if you have one. - If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.

WPML

WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in. While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

WPML Translation Management

WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.

WPML String Translation

WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.

Hosting

Service: Metanet

Service: Onebyte

Security Plugin

Service: Wordfence

Management Plugin

Service: ManageWP

  • Provider: GoDaddy.com LLC, 14455 N. Hayden Rd, Ste. 219, Scottsdale, AZ 85260, United States of America
  • Privacy Policy: https://managewp.com/privacy

Instant Messaging

Service: Zendesk